Payment & Delivery
PAYMENT
We accept all major credit and debit cards which are processed by our secure payment gateway, Stripe, one of the world's leading payment gateways. Our website does not store your credit card details at any time. Simply add items to your basket then proceed through checkout where the payment will be securely processed by Stripe.
Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. They use the best-in-class security tools and practices to maintain the highest levels of security.
DELIVERY
Orders received before 12pm noon (UAE time) can usually be dispatched for same day delivery (except Sundays).
Orders received after 12pm noon (UAE time) can usually be dispatched for next day delivery based on the delivery location as detailed below.
Delivery costs will be added on at checkout based on your delivery location.
DELIVERY WITHIN THE UAE
We deliver to all Emirates within the UAE. For orders up to AED 200, the below delivery charges will be added at checkout. All orders over AED 200 qualify for free delivery.
| Location | Order Value Up To AED 200 |
Order Value Over AED 200 |
Delivery Days / Timeslots |
| Abu Dhabi | AED 15 | FREE |
Monday - Sunday 12pm - 8pm |
| Ajman | AED 20 | FREE |
Monday - Sunday 12pm - 8pm |
| Al Ain | AED 20 | FREE |
Monday - Sunday 12pm - 8pm |
| Al Ghadeer | AED 20 | FREE |
Monday - Sunday 12pm - 8pm |
| Dubai | AED 15 | FREE |
Monday - Sunday [slot 1] 11am - 3pm [slot 2] 3pm - 6pm [slot 3] 6pm - 9pm |
| Fujairah | AED 20 | FREE |
Monday - Sunday 12pm - 8pm |
| Ras Al Khaimah | AED 20 | FREE |
Monday - Sunday 12pm - 8pm |
| Sharjah | AED 15 | FREE |
Monday - Sunday 12pm - 8pm |
| Umm Al Quwain | AED 20 | FREE |
Monday - Sunday 12pm - 8pm |
DELIVERY WITHIN THE GCC
Delivery is available to all GCC countries - please email hello@curious-elephant.com for delivery costs.
INTERNATIONAL DELIVERY
International delivery is available to all other countries, subject to airline availability - please email hello@curious-elephant.com for delivery costs.