Payment & Delivery
PAYMENT
We accept all major credit and debit cards which are processed by our secure payment gateway, Stripe, one of the world's leading payment gateways. Our website does not store your credit card details at any time. Simply add items to your basket then proceed through checkout where the payment will be securely processed by Stripe.
Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. They use the best-in-class security tools and practices to maintain the highest levels of security.
DELIVERY
Orders received before 2pm (UAE time) can usually be dispatched for delivery on the next delivery day based on the destination as detailed below. Delivery costs will be added on at checkout based on your location.
DELIVERY WITHIN THE UAE
We deliver to all Emirates within the UAE. For orders up to AED 200, the below delivery charges will be added at checkout. All orders over AED 200 qualify for free delivery.
Please note that a 50% delivery surcharge will be applied for deliveries on public holidays - please select the "Public Holiday Delivery" option at checkout to have your order delivered on a public holiday.
| Location | Order Value Up To AED 200 |
Order Value Over AED 200 |
Delivery Days / Timeslots |
| Abu Dhabi | AED 15 | FREE |
Monday, Wednesday, Thursday, Friday 2pm - 6pm, 6pm - 10pm |
| Ajman | AED 20 | FREE |
Monday, Wednesday, Thursday, Friday 2pm - 6pm, 6pm - 10pm |
| Al Ain | AED 20 | FREE | Currently Unavailable |
| Al Ghadeer | AED 20 | FREE |
Monday, Wednesday, Thursday, Friday 2pm - 6pm, 6pm - 10pm |
| Dubai | AED 15 | FREE | Monday, Wednesday, Thursday, Friday 9am - 2pm, 2pm - 6pm, 6pm - 10pm |
| Fujairah | AED 20 | FREE | Monday, Wednesday, Thursday, Friday 2pm - 6pm, 6pm - 10pm |
| Ras Al Khaimah | AED 20 | FREE | Monday, Wednesday, Thursday, Friday 2pm - 6pm, 6pm - 10pm |
| Sharjah | AED 15 | FREE | Monday, Wednesday, Thursday, Friday 2pm - 6pm, 6pm - 10pm |
| Umm Al Quwain | AED 20 | FREE | Monday, Wednesday, Thursday, Friday 2pm - 6pm, 6pm - 10pm |
DELIVERY WITHIN THE GCC
Delivery is available to all GCC countries - please email hello@curious-elephant.com for delivery costs.
INTERNATIONAL DELIVERY
International delivery is available to all other countries, subject to airline availability - please email hello@curious-elephant.com for delivery costs.