Payment & Delivery

PAYMENT

Secure Payments by Stripe

We accept all major credit and debit cards which are processed by our secure payment gateway, Stripe, one of the world's leading payment gateways. Our website does not store your credit card details at any time. Simply add items to your basket then proceed through checkout where the payment will be securely processed by Stripe.

Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. They use the best-in-class security tools and practices to maintain the highest levels of security.

DELIVERY

Orders received before 2pm (UAE time) can usually be dispatched for delivery on the next delivery day based on the destination as detailed below. Delivery costs will be added on at checkout based on your location.

DELIVERY WITHIN THE UAE

We deliver to all Emirates within the UAE. For orders up to AED 200, the below delivery charges will be added at checkout. All orders over AED 200 qualify for free delivery.

Please note that a 50% delivery surcharge will be applied for deliveries on public holidays - please select the "Public Holiday Delivery" option at checkout to have your order delivered on a public holiday.

Location Order Value
Up To AED 200
Order Value
Over AED 200
Delivery Days / Timeslots
Abu Dhabi AED 20 FREE Monday, Wednesday, Thursday
9am - 2pm, 2pm - 6pm, 6pm - 10pm
Ajman AED 20 FREE Monday, Wednesday, Thursday
2pm - 6pm, 6pm - 10pm
Al Ain AED 20 FREE Monday, Wednesday, Thursday
2pm - 6pm, 6pm - 10pm
Al Ghadeer AED 20 FREE Monday, Wednesday, Thursday
2pm - 6pm, 6pm - 10pm
Dubai AED 15 FREE Monday, Wednesday, Thursday
9am - 2pm, 2pm - 6pm, 6pm - 10pm
Fujairah AED 20 FREE Monday, Wednesday, Thursday
2pm - 6pm, 6pm - 10pm
Ras Al Khaimah AED 20 FREE Monday, Wednesday, Thursday
2pm - 6pm, 6pm - 10pm
Sharjah AED 20 FREE Monday, Wednesday, Thursday
2pm - 6pm, 6pm - 10pm
Umm Al Quwain AED 20 FREE Monday, Wednesday, Thursday
2pm - 6pm, 6pm - 10pm

DELIVERY WITHIN THE GCC

Delivery is available to all GCC countries - please email hello@curious-elephant.com for delivery costs.

INTERNATIONAL DELIVERY

International delivery is available to all other countries, subject to airline availability - please email hello@curious-elephant.com for delivery costs.